Delivery & Returns

* The delivery times above are quoted in working days are Monday - Friday inclusive

CHRISTMAS DELIVERIES

THE LAST ORDER DATES FOR DELIVERY IN TIME FOR CHRISTMAS ARE AS FOLLOWS

IRELAND ORDER  before 1pm 19/12
UK & NORTHERN IRELAND  before 1pm 18/12
EUROPE before 1pm 17/12
USA before 1pm 13/12

Orders received after these cut off dates may be delayed until after Christmas.

Please Note

Each product sold on the elaveskincare.com website has an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.

Returns Policy

Items purchased online can be returned via Post/Courier to Ovelle Pharmaceuticals, Online Store, Coe’s Road West, Dundalk, Co. Louth Ireland. No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via recorded delivery. Once, we receive the goods in original packaging and condition we will process a refund. Please note the speed the refund hits your account will depend on your credit card company.

Order information

If you are experiencing any issues with your order please contact our customer service team using the contact form below.